Heartland Health Care Center - Greenville East
601 Sulphur Springs Road · Greenville, SC · 29617 · 8642462721
132 certified beds For profit - Corporation Chain: Pacs Group
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.26 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.68 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 1 · $19,105 |
Inspection citations (10 in the current record)
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Immediate jeopardy · L January 15, 2026 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected February 3, 2026 · Nursing and Physician Services
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Immediate jeopardy · L January 15, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 3, 2026 · Administration
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Potential for harm · F April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2025 · Nutrition and Dietary
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Potential for harm · D May 31, 2023
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected June 19, 2023 · Administration
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Potential for harm · D May 31, 2023
Provide and implement an infection prevention and control program.
Corrected June 19, 2023 · Infection Control
-
Actual harm · G December 3, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 2, 2022 · Resident Assessment and Care Planning
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Actual harm · G December 3, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 2, 2022 · Quality of Life and Care
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Potential for harm · D December 3, 2021
Ensure each resident receives an accurate assessment.
Corrected January 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 2, 2022 · Quality of Life and Care
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Potential for harm · E December 3, 2021
Provide and implement an infection prevention and control program.
Corrected January 2, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 15, 2026 | Fine | $19,105 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 425106 · certified since September 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.