The Arboretum at the Woodlands

50 Arboretum Way · Greenville, SC · 29617 · 8643713100

30 certified beds Non profit - Other Part of a CCRC

  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 94
Serious harm & abuse 20% 100
Staffing 20% 95
Federal penalties 15% 100
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day5.513.48 min · 4.1 strong
RN hours / resident-day1.530.55–0.75
Weekend hours / resident-day4.79≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)none

Inspection citations (3 in the current record)

  • Potential for harm · D October 24, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 23, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 24, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 23, 2024 · Pharmacy Service

  • Potential for harm · D February 2, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 1, 2024 · Freedom from Abuse, Neglect, and Exploitation

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 425394 · certified since November 25, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.