Haven of Tucson

3705 North Swan Road · Tucson, AZ · 85718 · 5202997088

118 certified beds For profit - Limited Liability company Chain: Haven Health

  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 55
Serious harm & abuse 20% 88
Staffing 20% 77
Federal penalties 15% 100
Trend 10% 50
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.143.48 min · 4.1 strong
RN hours / resident-day0.770.55–0.75
Weekend hours / resident-day3.75≈ weekday level
Nursing turnover / year56%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · D December 1, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 1, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected December 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G August 12, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 3, 2025 · Quality of Life and Care

  • Potential for harm · D December 20, 2024

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 20, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 20, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 7, 2025 · Quality of Life and Care

  • Potential for harm · D December 20, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected February 7, 2025 · Quality of Life and Care

  • Potential for harm · D December 20, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 7, 2025 · Pharmacy Service

  • Potential for harm · D December 20, 2024

    Provide and implement an infection prevention and control program.

    Corrected February 7, 2025 · Infection Control

  • Potential for harm · D December 20, 2024 · found via complaint

    Assist a resident in gaining access to vision and hearing services.

    Corrected February 7, 2025 · Quality of Life and Care

  • Potential for harm · D September 3, 2024 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected October 2, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 3, 2024 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected October 2, 2024 · Resident Assessment and Care Planning

  • Actual harm · G March 2, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected May 10, 2023 · Quality of Life and Care

  • Potential for harm · D March 2, 2023

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 10, 2023 · Pharmacy Service

  • Potential for harm · D March 2, 2023

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected May 10, 2023 · Nutrition and Dietary

  • Potential for harm · E March 2, 2023

    Provide and implement an infection prevention and control program.

    Corrected May 10, 2023 · Infection Control

  • Potential for harm · D February 18, 2022

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected March 28, 2022 · Resident Rights

  • Potential for harm · D February 18, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected March 28, 2022 · Pharmacy Service

  • Potential for harm · D February 18, 2022

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 28, 2022 · Resident Assessment and Care Planning

  • Potential for harm · E February 18, 2022

    Provide and implement an infection prevention and control program.

    Corrected March 28, 2022 · Infection Control

  • Potential for harm · D February 18, 2022

    Report COVID19 data to residents and families.

    Corrected March 28, 2022 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035165 · certified since May 4, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.