The Center at Tucson

5020 East Glenn Street · Tucson, AZ · 85712 · 5203475555

96 certified beds For profit - Limited Liability company Chain: Veritas Management Group

  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 84
Serious harm & abuse 20% 100
Staffing 20% 82
Federal penalties 15% 100
Trend 10% 71
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.443.48 min · 4.1 strong
RN hours / resident-day0.820.55–0.75
Weekend hours / resident-day3.51≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D August 16, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 16, 2024

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected September 16, 2024 · Nutrition and Dietary

  • No harm found · B August 16, 2024

    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Corrected August 17, 2024 · Administration

  • Potential for harm · D June 26, 2023 · found via complaint

    Prepare residents for a safe transfer or discharge from the nursing home.

    Corrected June 26, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 18, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 11, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 25, 2022 · Resident Rights

  • Potential for harm · D February 11, 2022

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected March 25, 2022 · Resident Rights

  • Potential for harm · D February 11, 2022

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 25, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 11, 2022

    Ensure each resident receives an accurate assessment.

    Corrected March 25, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D February 11, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide enough food/fluids to maintain a resident's health.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected March 25, 2022 · Quality of Life and Care

  • Potential for harm · D February 11, 2022

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 25, 2022 · Pharmacy Service

  • Potential for harm · E February 11, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected March 25, 2022 · Pharmacy Service

  • Potential for harm · D February 11, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected March 25, 2022 · Pharmacy Service

  • Potential for harm · D February 11, 2022

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected March 25, 2022 · Nutrition and Dietary

  • Potential for harm · E February 11, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 25, 2022 · Nutrition and Dietary

  • Potential for harm · E February 11, 2022

    Provide and implement an infection prevention and control program.

    Corrected March 25, 2022 · Infection Control

  • Potential for harm · D February 11, 2022

    Report COVID19 data to residents and families.

    Corrected March 25, 2022 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035295 · certified since July 6, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.