Hampton Health & Rehab Center, LLC
2230 Executive Drive Revised · Hampton, VA · 23666 · 7572242230
86 certified beds For profit - Limited Liability company Chain: Saber Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (50 in the current record)
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Potential for harm · D September 5, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · E September 5, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · D September 5, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · D September 5, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · E September 5, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · D September 5, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · D September 5, 2024
Ensure each resident receives an accurate assessment.
Corrected October 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 18, 2024 · Pharmacy Service
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Potential for harm · D September 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 18, 2024 · Nutrition and Dietary
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Potential for harm · D September 5, 2024
Provide and implement an infection prevention and control program.
Corrected October 18, 2024 · Infection Control
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Potential for harm · D September 5, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 18, 2024 · Infection Control
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Potential for harm · D September 5, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 18, 2024 · Infection Control
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Potential for harm · D September 5, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 18, 2024 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 18, 2024 · Quality of Life and Care
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Potential for harm · D September 5, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 18, 2024 · Pharmacy Service
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Potential for harm · D September 5, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected October 18, 2024 · Administration
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Potential for harm · D September 5, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 8, 2023 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 18, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 5, 2021 · Quality of Life and Care
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Potential for harm · D March 18, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 20, 2021 · Resident Rights
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Potential for harm · E March 18, 2021
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 20, 2021 · Resident Rights
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Potential for harm · E March 18, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 30, 2021 · Resident Rights
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Potential for harm · D March 18, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 20, 2021 · Resident Rights
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Potential for harm · D March 18, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 20, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495287 · certified since January 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.