Glenhaven Healthcare
212 West Chevy Chase Drive · Glendale, CA · 91204 · 8182406720
52 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 4.13 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $18,070 |
Inspection citations (37 in the current record)
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Potential for harm · D January 9, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 9, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 9, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 9, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · E January 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 4, 2026 · Nutrition and Dietary
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Potential for harm · E January 9, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 4, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 9, 2026
Provide and implement an infection prevention and control program.
Corrected February 4, 2026 · Infection Control
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No harm found · B January 9, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 4, 2026 · Environmental
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Potential for harm · D June 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · E January 29, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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Potential for harm · D November 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 13, 2024 · Resident Rights
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Potential for harm · E November 21, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 13, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 13, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · D November 21, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · E November 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · F November 21, 2024
Dispose of garbage and refuse properly.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · D November 21, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 21, 2024
Provide and implement an infection prevention and control program.
Corrected December 13, 2024 · Infection Control
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No harm found · B November 21, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected December 13, 2024 · Environmental
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Potential for harm · D September 12, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 16, 2024 · Quality of Life and Care
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Potential for harm · D September 12, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 16, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 28, 2024 | Fine | $18,070 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555605 · certified since May 24, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.