Glenhaven
612 E Oak St · Glenwood City, WI · 54013 · 7152654555
44 certified beds Non profit - Corporation Chain: Health Dimensions Group Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.99 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.42 | 0.55–0.75 |
| Weekend hours / resident-day | 4.43 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Actual harm · G March 5, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 5, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 5, 2026
Respond appropriately to all alleged violations.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 5, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 5, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 5, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E March 5, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · F March 5, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 3, 2026 · Nutrition and Dietary
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Potential for harm · F March 5, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 3, 2026 · Nutrition and Dietary
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Potential for harm · D August 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 2, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 11, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 11, 2025 · Quality of Life and Care
-
Potential for harm · D December 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 11, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected January 11, 2025 · Quality of Life and Care
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Potential for harm · F December 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 11, 2025 · Nutrition and Dietary
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Potential for harm · D December 11, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected January 11, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525602 · certified since October 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.