Five Oaks Rehabilitation and Care Center
413 Winecoff School Road · Concord, NC · 28027 · 7047882131
160 certified beds For profit - Limited Liability company Chain: Venza Care Management
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.41 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 1 · $17,345 |
Inspection citations (14 in the current record)
-
Potential for harm · D March 16, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 28, 2026 · Pharmacy Service
-
Potential for harm · E March 16, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 28, 2026 · Infection Control
-
Immediate jeopardy · J March 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2025 · Quality of Life and Care
-
Actual harm · G March 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 25, 2025 · Quality of Life and Care
-
Actual harm · G March 5, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 25, 2025 · Quality of Life and Care
-
Potential for harm · D March 5, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 25, 2025 · Resident Rights
-
Potential for harm · D March 5, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 5, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 25, 2025 · Quality of Life and Care
-
Potential for harm · E March 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 25, 2025 · Pharmacy Service
-
Potential for harm · D March 5, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 25, 2025 · Infection Control
-
Potential for harm · D September 14, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected September 27, 2023 · Quality of Life and Care
-
Potential for harm · D September 14, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 27, 2023 · Quality of Life and Care
-
No harm found · B September 14, 2023
Ensure each resident receives an accurate assessment.
Corrected September 14, 2023 · Resident Assessment and Care Planning
-
No harm found · B September 14, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected September 22, 2023 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 5, 2025 | Fine | $17,345 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345186 · certified since December 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.