Durand Senior Care and Rehab Center
8750 E Monroe Road · Durand, MI · 48429 · 9892883166
141 certified beds For profit - Limited Liability company Chain: Nexcare Health Systems
Why this verdict
- Federal penalties on record: $53,398 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$53,398 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $53,398 |
Inspection citations (22 in the current record)
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Actual harm · G April 30, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 12, 2025 · Quality of Life and Care
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Potential for harm · D April 30, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 12, 2025 · Pharmacy Service
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Potential for harm · D April 30, 2025
Provide and implement an infection prevention and control program.
Corrected May 12, 2025 · Infection Control
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Actual harm · G March 13, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 2, 2025 · Resident Rights
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Actual harm · G March 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 2, 2025 · Nursing and Physician Services
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Potential for harm · E May 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 21, 2024 · Resident Rights
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Potential for harm · D May 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected May 21, 2024 · Administration
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Actual harm · G May 3, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 12, 2024 · Quality of Life and Care
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Potential for harm · D May 3, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 24, 2023 · Resident Rights
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Potential for harm · D February 28, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 15, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 28, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 24, 2023 · Resident Rights
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Potential for harm · E February 28, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected March 24, 2023 · Resident Rights
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Potential for harm · E February 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · E February 28, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 24, 2023 · Quality of Life and Care
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Potential for harm · D February 28, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 24, 2023 · Quality of Life and Care
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Potential for harm · D February 28, 2023
Provide and implement an infection prevention and control program.
Corrected March 24, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 30, 2025 | Fine | $35,607 |
| March 13, 2025 | Fine | $17,791 |
| May 3, 2024 | Payment Denial | 11 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235123 · certified since April 18, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.