Desert Springs Post Acute
74-350 Country Club Drive · Palm Desert, CA · 92260 · 7603410261
178 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 2 · $74,424 |
Inspection citations (129 in the current record)
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Potential for harm · D April 24, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 24, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E April 24, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D April 24, 2026
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 24, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 24, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 24, 2026
Provide enough food/fluids to maintain a resident's health.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 24, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 24, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E April 24, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E April 24, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Deficient, Provider has no plan of correction · Nursing and Physician Services
-
Potential for harm · E April 24, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · E April 24, 2026
Ensure medication error rates are not 5 percent or greater.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · E April 24, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D April 24, 2026
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · D April 24, 2026
Provide routine and 24-hour emergency dental care for each resident.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E April 24, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · E April 24, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · D April 24, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · E April 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · D April 24, 2026
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · E April 24, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 15, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 17, 2026 · Resident Rights
-
Potential for harm · E February 6, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2026 · Quality of Life and Care
-
Potential for harm · D February 6, 2026 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 5, 2026 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 16, 2024 | Fine | $16,675 |
| January 12, 2024 | Fine | $57,749 |
| January 12, 2024 | Payment Denial | 75 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555339 · certified since February 9, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.