The Springs Healthcare Center at the Carlotta
41505 Carlotta Drive · Palm Desert, CA · 92211 · 7606100295
59 certified beds For profit - Limited Liability company Chain: Aspen Skilled Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 4.07 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · D January 28, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 16, 2026 · Infection Control
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Potential for harm · D December 15, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 5, 2026 · Quality of Life and Care
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Potential for harm · D August 19, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 11, 2025 · Quality of Life and Care
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Potential for harm · D June 6, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 6, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 27, 2025 · Pharmacy Service
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Potential for harm · D June 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 27, 2025 · Pharmacy Service
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Potential for harm · E June 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 27, 2025 · Nutrition and Dietary
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Potential for harm · E June 6, 2025
Dispose of garbage and refuse properly.
Corrected June 27, 2025 · Nutrition and Dietary
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Potential for harm · E June 6, 2025
Provide and implement an infection prevention and control program.
Corrected June 27, 2025 · Infection Control
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Potential for harm · D May 15, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2025 · Quality of Life and Care
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Actual harm · G June 27, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · D June 18, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 21, 2024 · Infection Control
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Potential for harm · D May 2, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 23, 2024 · Quality of Life and Care
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Potential for harm · D May 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 23, 2024 · Pharmacy Service
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Potential for harm · D May 2, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · D January 19, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 1, 2024 · Quality of Life and Care
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Potential for harm · D January 19, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected August 18, 2023 · Quality of Life and Care
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Potential for harm · D February 3, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 3, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 2, 2023 · Pharmacy Service
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Potential for harm · D February 3, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 2, 2023 · Nutrition and Dietary
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555226 · certified since May 27, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.