Desert Mountain Care Center
47-763 Monroe Avenue · Indio, CA · 92201 · 7603470750
99 certified beds For profit - Limited Liability company Chain: The Ensign Group
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · D April 17, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 27, 2026 · Quality of Life and Care
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Potential for harm · D February 18, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 19, 2026 · Quality of Life and Care
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Potential for harm · D February 18, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 19, 2026 · Quality of Life and Care
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Potential for harm · D February 18, 2026 · found via complaint
Keep all essential equipment working safely.
Corrected February 19, 2026 · Environmental
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Potential for harm · D February 18, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected February 19, 2026 · Environmental
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Potential for harm · D June 26, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 2, 2025 · Resident Rights
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Potential for harm · E June 26, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 2, 2025 · Pharmacy Service
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Potential for harm · D June 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 2, 2025 · Pharmacy Service
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Potential for harm · D June 26, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected July 2, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 2, 2025 · Nutrition and Dietary
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Potential for harm · E June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 2, 2025 · Nutrition and Dietary
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Potential for harm · D June 26, 2025
Provide and implement an infection prevention and control program.
Corrected July 2, 2025 · Infection Control
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Potential for harm · D June 26, 2025
Keep all essential equipment working safely.
Corrected July 2, 2025 · Environmental
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Potential for harm · D June 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 4, 2025 · Quality of Life and Care
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Potential for harm · D April 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · E April 22, 2025 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · D April 22, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 6, 2025 · Infection Control
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Potential for harm · D April 1, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2025 · Quality of Life and Care
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Potential for harm · E January 23, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 23, 2025 · Infection Control
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Potential for harm · D November 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · E July 30, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 16, 2024 · Resident Rights
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Potential for harm · D July 30, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · E June 4, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 7, 2024 · Environmental
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Potential for harm · D April 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2024 · Quality of Life and Care
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Potential for harm · E February 14, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 20, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555742 · certified since September 13, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.