Deep Creek Health & Rehabilitation
1017 George Washington Highway North · Chesapeake, VA · 23323 · 7574855500
120 certified beds For profit - Partnership Chain: Ark Post Acute Network
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.75 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (57 in the current record)
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Potential for harm · D September 19, 2025 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 27, 2025 · Resident Rights
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Potential for harm · D September 19, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 27, 2025 · Quality of Life and Care
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Potential for harm · E September 19, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 27, 2025 · Quality of Life and Care
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Potential for harm · E September 19, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected October 27, 2025 · Administration
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Potential for harm · F September 19, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 27, 2025 · Infection Control
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Potential for harm · F September 19, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 27, 2025 · Environmental
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Potential for harm · D November 16, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2023 · Quality of Life and Care
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Potential for harm · D July 22, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · E July 22, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 5, 2021 · Resident Rights
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Potential for harm · D July 22, 2021
Assess the resident when there is a significant change in condition
Corrected September 5, 2021 · Resident Assessment and Care Planning
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Potential for harm · E July 22, 2021
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected September 5, 2021 · Resident Assessment and Care Planning
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Potential for harm · E July 22, 2021
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected September 5, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 21, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 5, 2021 · Quality of Life and Care
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Potential for harm · D July 22, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 5, 2021 · Quality of Life and Care
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Potential for harm · E July 22, 2021
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 5, 2021 · Nursing and Physician Services
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Potential for harm · D July 22, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 5, 2021 · Pharmacy Service
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Potential for harm · D July 22, 2021
Dispose of garbage and refuse properly.
Corrected September 5, 2021 · Nutrition and Dietary
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Potential for harm · D July 22, 2021
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected September 5, 2021 · Nursing and Physician Services
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Potential for harm · D April 16, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 31, 2019 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495330 · certified since August 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.