Cypress Pointe Rehabilitation and Nursing
5580 Daniel Smith Road · Virginia Beach, VA · 23462 · 7574997029
90 certified beds For profit - Limited Liability company Chain: Eastern Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | 1 · $15,935 |
Inspection citations (52 in the current record)
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Actual harm · G February 23, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · D February 23, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 6, 2026 · Resident Rights
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Potential for harm · E February 23, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 23, 2026
Ensure each resident receives an accurate assessment.
Corrected April 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 23, 2026
Assist a resident in gaining access to vision and hearing services.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · D February 23, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · D February 23, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 6, 2026 · Nutrition and Dietary
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Potential for harm · E February 23, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected April 6, 2026 · Administration
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Potential for harm · F February 23, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 6, 2026 · Infection Control
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Potential for harm · E February 23, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · E February 23, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · D July 8, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · D July 8, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 8, 2024 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected August 16, 2024 · Infection Control
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Potential for harm · D August 4, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 2, 2022 · Resident Rights
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Potential for harm · E August 4, 2022
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected September 2, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 4, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 2, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 4, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 2, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 4, 2022
Respond appropriately to all alleged violations.
Corrected September 2, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 4, 2022
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected September 2, 2022 · Resident Rights
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Potential for harm · D August 4, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 2, 2022 · Resident Rights
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Potential for harm · D August 4, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 2, 2022 · Resident Rights
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Potential for harm · E August 4, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 4, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 2, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 23, 2026 | Fine | $15,935 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495234 · certified since March 27, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.