Complete Care at Grande Prairie
10330 Prairie Ridge Blvd. · Pleasant Prairie, WI · 53158 · 2626122800
118 certified beds For profit - Partnership Chain: Complete Care
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$65,556 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.56 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $65,556 |
Inspection citations (36 in the current record)
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Immediate jeopardy · K March 27, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 21, 2025 · Quality of Life and Care
-
Potential for harm · D March 27, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 14, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 6, 2024 · Resident Rights
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Potential for harm · D November 14, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 6, 2024 · Nutrition and Dietary
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Potential for harm · D November 14, 2024
Provide and implement an infection prevention and control program.
Corrected December 6, 2024 · Infection Control
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Potential for harm · D January 8, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 26, 2024 · Resident Rights
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Potential for harm · D January 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 26, 2024 · Quality of Life and Care
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Potential for harm · D January 8, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 24, 2024 · Pharmacy Service
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Potential for harm · E September 12, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 5, 2023 · Resident Rights
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Potential for harm · D September 12, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 5, 2023 · Pharmacy Service
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Potential for harm · D September 12, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 5, 2023 · Resident Rights
-
Potential for harm · D September 12, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 5, 2023 · Quality of Life and Care
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Immediate jeopardy · J May 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 7, 2022 · Quality of Life and Care
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Actual harm · G May 9, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 7, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 7, 2022 · Resident Rights
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Potential for harm · E May 9, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected June 7, 2022 · Resident Rights
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Potential for harm · D May 9, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 7, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide appropriate foot care.
Corrected June 7, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 7, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 27, 2025 | Fine | $65,556 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525659 · certified since August 31, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.