Complete Care at Ridgewood LLC

3205 Wood Rd · Racine, WI · 53406 · 2625546440

200 certified beds For profit - Limited Liability company Chain: Complete Care

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 60
Serious harm & abuse 20% 94
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 80
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.913.48 min · 4.1 strong
RN hours / resident-day0.830.55–0.75
Weekend hours / resident-day3.51≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)none

Inspection citations (35 in the current record)

  • Potential for harm · D April 7, 2026 · found via complaint

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected May 6, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D April 7, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 6, 2026 · Quality of Life and Care

  • Potential for harm · D April 7, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 6, 2026 · Quality of Life and Care

  • Potential for harm · D April 7, 2026 · found via complaint

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Corrected May 6, 2026 · Quality of Life and Care

  • Potential for harm · D April 7, 2026 · found via complaint

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected May 6, 2026 · Nutrition and Dietary

  • Potential for harm · D December 4, 2025 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected December 5, 2025 · Quality of Life and Care

  • Potential for harm · D August 12, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected September 21, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 12, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 21, 2025 · Pharmacy Service

  • Potential for harm · D February 19, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 19, 2025 · Quality of Life and Care

  • Potential for harm · D February 19, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected March 19, 2025 · Quality of Life and Care

  • Potential for harm · D February 19, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 19, 2025 · Quality of Life and Care

  • Potential for harm · D February 19, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 19, 2025 · Infection Control

  • Potential for harm · D December 6, 2024 · found via complaint

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected December 26, 2024 · Resident Rights

  • Potential for harm · D October 23, 2024 · found via complaint

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 22, 2024 · Resident Rights

  • Potential for harm · D October 23, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 23, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected November 22, 2024 · Infection Control

  • Potential for harm · D May 6, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 29, 2024 · Resident Rights

  • Potential for harm · D May 6, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 6, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 6, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 29, 2024 · Pharmacy Service

  • Potential for harm · F May 6, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 29, 2024 · Infection Control

  • Potential for harm · D May 6, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 6, 2024 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected May 29, 2024 · Quality of Life and Care

  • Actual harm · G January 26, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 24, 2023 · Quality of Life and Care

  • Potential for harm · D January 26, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 24, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525608 · certified since January 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.