Clear Creek Nursing & Rehabilitation Center
10506 Clear Creek Commerce Drive · Mint Hill, NC · 28227 · 7045452377
120 certified beds For profit - Corporation Chain: Principle Long Term Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 4.05 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 3 · $284,007 |
Inspection citations (40 in the current record)
-
Potential for harm · E March 21, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 18, 2025 · Resident Rights
-
Potential for harm · D March 21, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 18, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 18, 2025 · Quality of Life and Care
-
Potential for harm · D March 21, 2025
Observe each nurse aide's job performance and give regular training.
Corrected April 18, 2025 · Nursing and Physician Services
-
Potential for harm · E March 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 18, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E March 21, 2025
Provide and implement an infection prevention and control program.
Corrected April 18, 2025 · Infection Control
-
Potential for harm · D March 21, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 18, 2025 · Quality of Life and Care
-
Actual harm · G November 17, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 27, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E November 17, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 27, 2023 · Resident Rights
-
Potential for harm · E November 17, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected December 27, 2023 · Resident Rights
-
Potential for harm · D November 17, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 27, 2023 · Resident Rights
-
Potential for harm · D November 17, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 27, 2023 · Resident Rights
-
Potential for harm · D November 17, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 27, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 27, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D November 17, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 27, 2023 · Quality of Life and Care
-
Potential for harm · E November 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 27, 2023 · Quality of Life and Care
-
Potential for harm · E November 17, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 27, 2023 · Pharmacy Service
-
Potential for harm · D November 17, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected December 27, 2023 · Nutrition and Dietary
-
Potential for harm · E November 17, 2023
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected December 27, 2023 · Nutrition and Dietary
-
Potential for harm · F November 17, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 27, 2023 · Administration
-
Potential for harm · F November 17, 2023
Provide and implement an infection prevention and control program.
Corrected December 27, 2023 · Infection Control
-
Potential for harm · F November 17, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected December 27, 2023 · Infection Control
-
Potential for harm · D November 17, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 27, 2023 · Quality of Life and Care
-
No harm found · B November 17, 2023
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected December 27, 2023 · Nutrition and Dietary
-
Immediate jeopardy · K August 11, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 20, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 23, 2024 | Fine | $16,801 |
| November 17, 2023 | Fine | $88,595 |
| November 17, 2023 | Payment Denial | 7 days |
| July 13, 2023 | Fine | $178,611 |
| July 13, 2023 | Payment Denial | 40 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345562 · certified since November 7, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.