Claremont Manor Care Center
621 W Bonita Ave · Claremont, CA · 91711 · 9096261227
59 certified beds Non profit - Corporation Chain: Front Porch Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 4.20 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (55 in the current record)
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Potential for harm · E March 13, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 13, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D March 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 13, 2026 · Quality of Life and Care
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Potential for harm · E March 13, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 13, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure that residents are free from significant medication errors.
Corrected April 13, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 1, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 1, 2026 · Nutrition and Dietary
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Potential for harm · D March 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2026 · Nutrition and Dietary
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Potential for harm · D March 13, 2026
Provide and implement an infection prevention and control program.
Corrected April 13, 2026 · Infection Control
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Potential for harm · D July 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 11, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 15, 2025 · Environmental
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Actual harm · G January 24, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected February 22, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 22, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 22, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected February 22, 2025 · Resident Rights
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Potential for harm · E January 24, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 24, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 22, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 22, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 22, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555085 · certified since November 23, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.