Claremont Heights Post Acute
590 S. Indian Hill Blvd. · Claremont, CA · 91711 · 9096244511
99 certified beds For profit - Individual Chain: Corporate Interface Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (86 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D April 15, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 17, 2026 · Infection Control
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Potential for harm · E February 27, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 23, 2026 · Resident Rights
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Potential for harm · E February 27, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 23, 2026 · Resident Rights
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Potential for harm · D February 27, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 23, 2026 · Resident Rights
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Potential for harm · D February 27, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 23, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 27, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 23, 2026 · Quality of Life and Care
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Potential for harm · D February 27, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 23, 2026 · Nursing and Physician Services
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Potential for harm · D February 27, 2026
Observe each nurse aide's job performance and give regular training.
Corrected March 23, 2026 · Nursing and Physician Services
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Potential for harm · D February 27, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 23, 2026 · Pharmacy Service
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Potential for harm · E February 27, 2026
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected March 23, 2026 · Nutrition and Dietary
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Potential for harm · E February 27, 2026
Provide and implement an infection prevention and control program.
Corrected March 23, 2026 · Infection Control
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Potential for harm · D February 27, 2026
Implement a program that monitors antibiotic use.
Corrected March 23, 2026 · Infection Control
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Potential for harm · D January 27, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 29, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected January 29, 2026 · Environmental
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Potential for harm · D December 17, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 16, 2026 · Resident Rights
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Potential for harm · D December 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 26, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · E June 26, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 23, 2025 · Resident Rights
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Potential for harm · D June 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 22, 2025 · Resident Rights
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Potential for harm · D May 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 11, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055344 · certified since October 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.