Clara Baldwin Stocker Home for Women
527 S Valinda Avenue · West Covina, CA · 91790 · 6269627151
48 certified beds Non profit - Other
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 3.72 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $7,443 |
Inspection citations (74 in the current record)
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Potential for harm · D April 28, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · E April 28, 2026 · found via complaint
Keep all essential equipment working safely.
Deficient, Provider has no plan of correction · Environmental
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Potential for harm · E January 30, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 19, 2026 · Resident Rights
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Potential for harm · D January 30, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 19, 2026 · Resident Rights
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Potential for harm · E January 30, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected February 19, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 30, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 19, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 19, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 19, 2026 · Pharmacy Service
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Potential for harm · E January 30, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 19, 2026 · Pharmacy Service
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Potential for harm · D January 30, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 19, 2026 · Pharmacy Service
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Potential for harm · E January 30, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 14, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected November 19, 2025 · Resident Rights
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Potential for harm · D September 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Potential for harm · E November 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 7, 2024 · Resident Rights
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Potential for harm · D November 27, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected December 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 27, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · E November 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · D November 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · D November 27, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · D November 27, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · D November 27, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 12, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 1, 2023 | Fine | $7,443 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555832 · certified since April 28, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.