Citrus Post-Acute
1929 N. Fairview Street · Santa Ana, CA · 92706 · 7145549700
144 certified beds For profit - Limited Liability company Chain: Links Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.27 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.27 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (87 in the current record)
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No harm found · B February 17, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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No harm found · B February 17, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D November 26, 2025 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected December 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B July 17, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 13, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 13, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 13, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 13, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 13, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · E May 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 13, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · D May 13, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · E May 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · E May 13, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected June 12, 2025 · Nutrition and Dietary
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Potential for harm · E May 13, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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Potential for harm · E May 13, 2025
Implement a program that monitors antibiotic use.
Corrected May 16, 2025 · Infection Control
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Potential for harm · D May 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B May 13, 2025
Ensure each resident receives an accurate assessment.
Corrected June 12, 2025 · Resident Assessment and Care Planning
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No harm found · B May 13, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 6, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555093 · certified since August 11, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.