Caretel Inns of Linden
202 South Bridge Street · Linden, MI · 48451 · 8107359400
60 certified beds For profit - Corporation Chain: Symphony Care Network Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.49 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (58 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 4, 2026 · Quality of Life and Care
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Potential for harm · D March 3, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 20, 2026 · Pharmacy Service
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Potential for harm · D September 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 9, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 9, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 9, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · E September 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · E September 9, 2025
Dispose of garbage and refuse properly.
Corrected October 15, 2025 · Nutrition and Dietary
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Potential for harm · D September 9, 2025
Implement a program that monitors antibiotic use.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · E September 9, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · E September 9, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F September 9, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 15, 2025 · Infection Control
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Potential for harm · F September 9, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 15, 2025 · Environmental
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Potential for harm · E January 23, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 24, 2025 · Resident Rights
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Potential for harm · D December 3, 2024 · found via complaint
Keep all essential equipment working safely.
Corrected December 23, 2024 · Environmental
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Actual harm · G August 22, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 19, 2024 · Quality of Life and Care
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Potential for harm · E August 22, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 19, 2024 · Nursing and Physician Services
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Potential for harm · D August 22, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 19, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235646 · certified since July 1, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.