Caretel Inns of Brighton
1014 E Grand River · Brighton, MI · 48116 · 8102205222
60 certified beds For profit - Corporation Chain: Symphony Care Network Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.07 | 0.55–0.75 |
| Weekend hours / resident-day | 3.37 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Actual harm · G February 11, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D February 11, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · D February 11, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · D February 11, 2026 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · F February 11, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2026 · Nutrition and Dietary
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Actual harm · G November 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 4, 2025 · Resident Rights
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Potential for harm · D February 6, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · E October 23, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 14, 2024 · Resident Rights
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Potential for harm · D October 23, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · E October 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 14, 2024 · Pharmacy Service
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Potential for harm · F October 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 14, 2024 · Nutrition and Dietary
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Potential for harm · F October 23, 2024
Provide and implement an infection prevention and control program.
Corrected November 14, 2024 · Infection Control
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Potential for harm · F October 23, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 14, 2024 · Environmental
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Potential for harm · D May 21, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · D May 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D March 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 29, 2024 · Quality of Life and Care
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Potential for harm · D January 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 29, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 16, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 9, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 16, 2023
Respond appropriately to all alleged violations.
Corrected December 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F November 16, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 8, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235615 · certified since May 24, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.