Birchwood Park Rehabilitation
340 Lynn Shores Drive · Virginia Beach, VA · 23452 · 7573406611
150 certified beds For profit - Limited Liability company Chain: Eastern Healthcare Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 5 citations involved actual harm to residents.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
4 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$131,178 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.71 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 1 · $131,178 |
Inspection citations (114 in the current record)
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Potential for harm · D April 4, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 14, 2025 · Resident Rights
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Potential for harm · D April 4, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · D April 4, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 14, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected February 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G December 19, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 14, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected February 15, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
Corrected February 15, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024
Assess the resident when there is a significant change in condition
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 19, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F December 19, 2024
Provide activities to meet all resident's needs.
Corrected February 15, 2025 · Quality of Life and Care
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Potential for harm · F December 19, 2024
Ensure the activities program is directed by a qualified professional.
Corrected February 15, 2025 · Quality of Life and Care
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Potential for harm · E December 19, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 15, 2025 · Pharmacy Service
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Potential for harm · E December 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 15, 2025 · Pharmacy Service
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Potential for harm · E December 19, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 15, 2025 · Administration
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Potential for harm · F December 19, 2024
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected February 15, 2025 · Administration
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Potential for harm · D December 19, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 15, 2025 · Administration
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Potential for harm · F December 19, 2024
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected February 15, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2024 | Fine | $131,178 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495150 · certified since December 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.