Bayside of Poquoson Health and Rehab
1 Vantage Drive · Poquoson, VA · 23662 · 7578689960
60 certified beds For profit - Corporation Chain: Trio Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (70 in the current record)
-
Potential for harm · E March 27, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 30, 2025 · Resident Rights
-
Potential for harm · E March 27, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E March 27, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · D March 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · E March 27, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · D March 27, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · E March 27, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · E March 27, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 30, 2025 · Pharmacy Service
-
Potential for harm · D March 27, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 30, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 27, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 30, 2025 · Administration
-
Potential for harm · D August 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 3, 2024 · Resident Rights
-
Potential for harm · D August 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 3, 2024 · Resident Rights
-
Potential for harm · D August 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 3, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 3, 2024 · Quality of Life and Care
-
Potential for harm · D August 29, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · D August 29, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · D August 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · E August 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 3, 2024 · Nutrition and Dietary
-
Potential for harm · E August 29, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 3, 2024 · Environmental
-
Potential for harm · F August 29, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected October 3, 2024 · Nursing and Physician Services
-
Potential for harm · D August 29, 2024 · found via complaint
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected October 3, 2024 · Resident Rights
-
Potential for harm · D August 29, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 3, 2024 · Resident Assessment and Care Planning
-
Actual harm · G May 11, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 29, 2021 · Quality of Life and Care
-
Potential for harm · D May 11, 2021
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected July 29, 2021 · Resident Rights
-
Potential for harm · D May 11, 2021
Honor the resident's right to choose his or her attending physician.
Corrected July 29, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495264 · certified since June 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.