Autumn Care of Suffolk
2580 Pruden Boulevard · Suffolk, VA · 23434 · 7579342363
110 certified beds For profit - Individual Chain: Saber Healthcare Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (52 in the current record)
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Potential for harm · D September 18, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 22, 2024 · Resident Rights
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Potential for harm · E September 18, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 22, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Provide activities to meet all resident's needs.
Corrected October 22, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 22, 2024 · Pharmacy Service
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Potential for harm · D September 18, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 22, 2024 · Pharmacy Service
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Potential for harm · E September 18, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 22, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 22, 2024 · Pharmacy Service
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Potential for harm · D September 18, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected October 22, 2024 · Administration
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Potential for harm · D September 18, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 22, 2024 · Resident Rights
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Potential for harm · D September 18, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected October 22, 2024 · Administration
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Actual harm · G June 21, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 23, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 21, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Respond appropriately to all alleged violations.
Corrected July 23, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 21, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · E June 21, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · E June 21, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 21, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 23, 2021 · Resident Assessment and Care Planning
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Potential for harm · D June 21, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 23, 2021 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495258 · certified since October 15, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.