Artesia Palms Care Center
11900 E. Artesia Blvd. · Artesia, CA · 90701 · 5628650271
296 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $161,051 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
5 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$161,051 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 4.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 4.27 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 6 · $267,056 |
Inspection citations (78 in the current record)
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Potential for harm · D March 19, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 3, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 11, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected December 17, 2025 · Resident Rights
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Potential for harm · D December 11, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2025
Ensure each resident receives an accurate assessment.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · E December 11, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 17, 2025 · Nutrition and Dietary
-
No harm found · B December 11, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected December 17, 2025 · Environmental
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Potential for harm · D November 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 2, 2025 · Quality of Life and Care
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Actual harm · G November 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 13, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected July 9, 2025 · Resident Rights
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Potential for harm · E June 13, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 13, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Observe each nurse aide's job performance and give regular training.
Corrected July 9, 2025 · Nursing and Physician Services
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Potential for harm · D June 13, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 9, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 12, 2025 | Fine | $50,278 |
| April 25, 2025 | Fine | $46,972 |
| April 25, 2025 | Payment Denial | 19 days |
| December 19, 2024 | Fine | $63,801 |
| December 19, 2024 | Payment Denial | 29 days |
| June 6, 2024 | Fine | $29,211 |
| May 1, 2024 | Fine | $50,947 |
| January 12, 2024 | Fine | $25,847 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555565 · certified since April 16, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.