Arc at Sangamon Valley
3400 West Washington · Springfield, IL · 62711 · 2177879600
171 certified beds Non profit - Corporation Chain: Arcadia Care Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $64,857 in fines in the last 24 months.
- 13 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$64,857 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.19 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.98 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.19 | 0.55–0.75 |
| Weekend hours / resident-day | 2.81 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | 4 · $309,361 |
Inspection citations (77 in the current record)
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Potential for harm · D February 11, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · F February 11, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 17, 2026 · Nursing and Physician Services
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Potential for harm · D February 11, 2026 · found via complaint
Keep all essential equipment working safely.
Corrected February 13, 2026 · Environmental
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Actual harm · G October 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 28, 2025 · Quality of Life and Care
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Potential for harm · D August 1, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D August 1, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D August 1, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 5, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 24, 2025 · Resident Rights
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Potential for harm · D July 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D July 1, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 2, 2025 · Resident Rights
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Potential for harm · D July 1, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 2, 2025 · Quality of Life and Care
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Actual harm · G May 15, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 15, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · F May 15, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 16, 2025 · Nursing and Physician Services
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Immediate jeopardy · J May 5, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 10, 2025 · Quality of Life and Care
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Potential for harm · D May 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 10, 2025 · Quality of Life and Care
-
Potential for harm · D May 5, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 10, 2025 · Nursing and Physician Services
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Potential for harm · F May 5, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 10, 2025 · Nursing and Physician Services
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Potential for harm · D May 5, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 10, 2025 · Nutrition and Dietary
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Potential for harm · D April 23, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 10, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 14, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 23, 2025 | Payment Denial | 63 days |
| September 26, 2024 | Fine | $64,857 |
| September 26, 2024 | Payment Denial | 12 days |
| March 20, 2024 | Fine | $62,595 |
| October 24, 2023 | Fine | $98,059 |
| October 24, 2023 | Payment Denial | 32 days |
| June 23, 2023 | Fine | $83,850 |
| June 23, 2023 | Payment Denial | 72 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146026 · certified since April 1, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.