Springfield Suites Rehab and Nursing

3089 Old Jacksonville Road · Springfield, IL · 62704 · 2177870000

75 certified beds For profit - Limited Liability company Chain: Stern Consultants

Why this verdict

  • 3 citations involved actual harm to residents.
  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

63% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 48
Serious harm & abuse 20% 82
Staffing 20% 80
Federal penalties 15% 82
Trend 10% 89
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.973.48 min · 4.1 strong
RN hours / resident-day0.790.55–0.75
Weekend hours / resident-day4.13≈ weekday level
Nursing turnover / year63%median 45%
Fines (3-yr window)none

Inspection citations (28 in the current record)

  • Potential for harm · D December 3, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected December 10, 2025 · Quality of Life and Care

  • Potential for harm · E December 3, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 10, 2025 · Pharmacy Service

  • Potential for harm · E December 3, 2025

    Provide and implement an infection prevention and control program.

    Corrected December 10, 2025 · Infection Control

  • Potential for harm · F November 19, 2025 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected November 26, 2025 · Nutrition and Dietary

  • Actual harm · G March 25, 2025 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected March 30, 2025 · Quality of Life and Care

  • Potential for harm · D December 6, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 19, 2024 · Quality of Life and Care

  • Actual harm · G November 25, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 3, 2024 · Resident Rights

  • Actual harm · G November 25, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected November 26, 2024 · Quality of Life and Care

  • Potential for harm · D November 25, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 25, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 3, 2024 · Quality of Life and Care

  • Potential for harm · E November 25, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected December 3, 2024 · Quality of Life and Care

  • Potential for harm · D November 25, 2024

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected December 3, 2024 · Quality of Life and Care

  • Potential for harm · D November 25, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 26, 2024 · Quality of Life and Care

  • Potential for harm · F November 25, 2024

    Post nurse staffing information every day.

    Corrected November 26, 2024 · Nursing and Physician Services

  • Potential for harm · D November 25, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 3, 2024 · Pharmacy Service

  • Potential for harm · F November 25, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 26, 2024 · Pharmacy Service

  • Potential for harm · F November 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 3, 2024 · Nutrition and Dietary

  • Potential for harm · F November 25, 2024

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected December 4, 2024 · Administration

  • Potential for harm · F November 25, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 3, 2024 · Infection Control

  • Potential for harm · D November 25, 2024

    Implement a program that monitors antibiotic use.

    Corrected December 3, 2024 · Infection Control

  • Potential for harm · F November 25, 2024

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected December 3, 2024 · Infection Control

  • Potential for harm · D November 25, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected November 27, 2024 · Infection Control

  • Potential for harm · E December 14, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 18, 2024 · Quality of Life and Care

  • Potential for harm · E December 14, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 18, 2024 · Quality of Life and Care

  • Potential for harm · F December 14, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 18, 2024 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
November 25, 2024Payment Denial1 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146160 · certified since May 17, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.