Arbor Oaks Healthcare and Rehabilitation Center
955 Division · Malvern, AR · 72104 · 5013325251
94 certified beds For profit - Limited Liability company Chain: Southern Administrative Services
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (19 in the current record)
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Potential for harm · D July 2, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · E July 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 25, 2025 · Nutrition and Dietary
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No harm found · C July 2, 2025
Post nurse staffing information every day.
Corrected July 25, 2025 · Nursing and Physician Services
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Potential for harm · D June 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 27, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 6, 2024 · Nutrition and Dietary
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Potential for harm · E June 27, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 6, 2024 · Nutrition and Dietary
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Potential for harm · F June 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 6, 2024 · Nutrition and Dietary
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Potential for harm · E June 27, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D July 28, 2023
Ensure each resident receives an accurate assessment.
Corrected August 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 28, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · E July 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 22, 2023 · Quality of Life and Care
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Potential for harm · E July 28, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2023 · Quality of Life and Care
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Potential for harm · E July 28, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 22, 2023 · Quality of Life and Care
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Potential for harm · E July 28, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 22, 2023 · Pharmacy Service
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Potential for harm · E July 28, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 22, 2023 · Nutrition and Dietary
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Potential for harm · F July 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 22, 2023 · Nutrition and Dietary
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Potential for harm · E July 28, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected August 22, 2023 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 27, 2024 | Fine | $8,018 |
| June 27, 2024 | Payment Denial | 11 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045270 · certified since February 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.