Heartland Rehabilitation and Care Center
19701 Interstate 30 · Benton, AR · 72015 · 5017788200
140 certified beds For profit - Limited Liability company Chain: Southern Administrative Services
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.89 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 3.49 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (10 in the current record)
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Potential for harm · E July 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 29, 2025 · Nutrition and Dietary
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Potential for harm · D April 25, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 19, 2024 · Quality of Life and Care
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Potential for harm · E April 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 19, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected May 19, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 19, 2024 · Quality of Life and Care
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Potential for harm · E April 25, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 19, 2024 · Nutrition and Dietary
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Potential for harm · F April 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 19, 2024 · Nutrition and Dietary
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Potential for harm · D April 7, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected May 7, 2023 · Resident Rights
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Potential for harm · D April 7, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 7, 2023 · Quality of Life and Care
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Potential for harm · D April 7, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 7, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045199 · certified since August 6, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.