Woodland Manor

1347 East Valley Watermill Road · Springfield, MO · 65803 · 4178331220

94 certified beds For profit - Individual

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results are getting worse cycle over cycle, not better.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

67% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 37
Serious harm & abuse 20% 100
Staffing 20% 67
Federal penalties 15% 64
Trend 10% 46
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.243.48 min · 4.1 strong
RN hours / resident-day0.500.55–0.75
Weekend hours / resident-day3.48≈ weekday level
Nursing turnover / year67%median 45%
Fines (3-yr window)none

Inspection citations (45 in the current record)

  • Potential for harm · E January 15, 2026 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 13, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D December 30, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 30, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D December 30, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D November 29, 2025 · found via complaint

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected December 12, 2025 · Resident Rights

  • Potential for harm · D June 13, 2025

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected July 27, 2025 · Resident Rights

  • Potential for harm · E June 13, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected July 27, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 13, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected July 27, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 13, 2025

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected July 21, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 13, 2025

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected July 27, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E June 13, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 27, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 13, 2025

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · E June 13, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · D June 13, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · D June 13, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · D June 13, 2025

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · E June 13, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected July 27, 2025 · Quality of Life and Care

  • Potential for harm · E June 13, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected July 27, 2025 · Pharmacy Service

  • Potential for harm · D June 13, 2025

    Ensure that residents are free from significant medication errors.

    Corrected July 27, 2025 · Pharmacy Service

  • Potential for harm · F June 13, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 27, 2025 · Nutrition and Dietary

  • Potential for harm · D June 13, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 27, 2025 · Infection Control

  • Potential for harm · F June 13, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected July 27, 2025 · Environmental

  • Potential for harm · D April 30, 2025 · found via complaint

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Corrected May 9, 2025 · Quality of Life and Care

  • Potential for harm · D March 22, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 11, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 25, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected March 11, 2025 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
November 29, 2025Payment Denial13 days
December 13, 2024Payment Denial57 days

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265749 · certified since December 27, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.