Wood-Lawn Heights

2800 Neeley Street · Batesville, AR · 72501 · 8707937195

140 certified beds Non profit - Other

  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 68
Serious harm & abuse 20% 88
Staffing 20% 84
Federal penalties 15% 75
Trend 10% 87
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day4.833.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day3.90≈ weekday level
Nursing turnover / year30%median 45%
Fines (3-yr window)1 · $12,695

Inspection citations (13 in the current record)

  • Potential for harm · E August 14, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected September 18, 2025 · Nutrition and Dietary

  • Potential for harm · E August 14, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 12, 2025 · Nutrition and Dietary

  • Actual harm · G May 22, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 21, 2024 · Resident Assessment and Care Planning

  • Actual harm · G May 22, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 21, 2024 · Quality of Life and Care

  • Potential for harm · E May 22, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected June 21, 2024 · Resident Rights

  • Potential for harm · D May 22, 2024

    Ensure each resident receives an accurate assessment.

    Corrected June 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 22, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 21, 2024 · Quality of Life and Care

  • Potential for harm · E May 22, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 21, 2024 · Pharmacy Service

  • Potential for harm · E April 6, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 6, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E April 6, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 6, 2023 · Quality of Life and Care

  • Potential for harm · E April 6, 2023

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected May 6, 2023 · Nutrition and Dietary

  • Potential for harm · E April 6, 2023

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected May 6, 2023 · Nutrition and Dietary

  • Potential for harm · F April 6, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 6, 2023 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
May 22, 2024Fine$12,695

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045317 · certified since October 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.