Windsor Nursing & Retirement Home
265 N Main St · South Yarmouth, MA · 02664 · 5083943514
120 certified beds Non profit - Corporation Chain: Integritus Healthcare
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.59 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $12,386 |
Inspection citations (25 in the current record)
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Potential for harm · D March 19, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 28, 2026 · Quality of Life and Care
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Potential for harm · D March 19, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected April 28, 2026 · Quality of Life and Care
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Potential for harm · E March 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 28, 2026 · Nutrition and Dietary
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Potential for harm · E March 19, 2026
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected April 28, 2026 · Administration
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Potential for harm · D March 19, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 28, 2026 · Infection Control
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No harm found · B March 19, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · E January 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 9, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · E January 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 19, 2025 · Pharmacy Service
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Potential for harm · E January 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 19, 2025 · Nutrition and Dietary
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Potential for harm · E January 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 19, 2025 · Resident Assessment and Care Planning
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Actual harm · G October 12, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 22, 2023 · Quality of Life and Care
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Potential for harm · E October 12, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 22, 2023 · Resident Rights
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Potential for harm · E October 12, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 22, 2023 · Resident Rights
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Potential for harm · D October 12, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · E October 12, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected November 22, 2023 · Quality of Life and Care
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Potential for harm · D October 12, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 22, 2023 · Quality of Life and Care
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Potential for harm · D October 12, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 22, 2023 · Quality of Life and Care
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Potential for harm · D October 12, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected November 22, 2023 · Administration
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No harm found · B October 12, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 22, 2023 · Resident Rights
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No harm found · B October 12, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected November 22, 2023 · Resident Rights
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Potential for harm · D June 1, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 30, 2023 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 12, 2023 | Fine | $12,386 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225349 · certified since July 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.