Windsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec Ave · McAllen, TX · 78503 · 9569720049
120 certified beds Non profit - Corporation Chain: Wellsential Health
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.88 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 1 · $38,393 |
Inspection citations (7 in the current record)
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Potential for harm · D September 6, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 9, 2025 · Infection Control
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Potential for harm · D March 6, 2025
Ensure each resident receives an accurate assessment.
Corrected March 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Ensure that residents are free from significant medication errors.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · D March 6, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
-
Potential for harm · D December 13, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 20, 2023 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 9, 2024 | Fine | $38,393 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675415 · certified since November 2, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.