Windsor Healthcare & Rehab Center
809 West Benton · Windsor, MO · 65360 · 6606473102
60 certified beds For profit - Corporation Chain: James & Judy Lincoln
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
RN staffing in the bottom 10% nationally
0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.24 | 0.55–0.75 |
| Weekend hours / resident-day | 2.70 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · E June 25, 2025
Honor the resident's right to manage his or her financial affairs.
Corrected August 5, 2025 · Resident Rights
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Potential for harm · E June 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 5, 2025 · Resident Rights
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Potential for harm · D June 25, 2025
Ensure each resident receives an accurate assessment.
Corrected August 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Post nurse staffing information every day.
Corrected August 5, 2025 · Nursing and Physician Services
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Potential for harm · E June 25, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 5, 2025 · Nutrition and Dietary
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Potential for harm · E June 25, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 5, 2025 · Infection Control
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No harm found · C June 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 5, 2025 · Resident Rights
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No harm found · C June 25, 2025
Ensure the activities program is directed by a qualified professional.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 29, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · E July 29, 2024 · found via complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected September 9, 2024 · Nursing and Physician Services
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Potential for harm · F July 29, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 9, 2024 · Environmental
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Potential for harm · E December 14, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 26, 2024 · Resident Rights
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Potential for harm · D December 14, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected January 26, 2024 · Quality of Life and Care
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Potential for harm · F December 14, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 26, 2024 · Nursing and Physician Services
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Potential for harm · F December 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 26, 2024 · Nutrition and Dietary
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Potential for harm · E December 14, 2023
Provide and implement an infection prevention and control program.
Corrected January 26, 2024 · Infection Control
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Potential for harm · D September 6, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 16, 2023 · Quality of Life and Care
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Potential for harm · E May 21, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 2, 2021 · Resident Rights
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Potential for harm · D May 21, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 2, 2021 · Quality of Life and Care
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Potential for harm · E May 21, 2021
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 2, 2021 · Quality of Life and Care
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Potential for harm · D May 21, 2021
Ensure that residents are free from significant medication errors.
Corrected July 2, 2021 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265683 · certified since September 4, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.