Windsor Atrium

1814 Atrium Place · Harlingen, TX · 78550 · 9562302300

120 certified beds For profit - Limited Liability company Chain: Wellsential Health Hospital-based

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

RN staffing in the bottom 10% nationally

0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 36
Serious harm & abuse 20% 48
Staffing 20% 56
Federal penalties 15% 59
Trend 10% 33
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.443.48 min · 4.1 strong
RN hours / resident-day0.290.55–0.75
Weekend hours / resident-day3.05≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)2 · $23,154

Inspection citations (35 in the current record)

  • Potential for harm · D December 9, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 9, 2025 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 10, 2025 · Pharmacy Service

  • Potential for harm · E December 9, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 10, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J August 29, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 30, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected August 30, 2025 · Resident Rights

  • Potential for harm · D August 29, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 29, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 29, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 30, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 30, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 30, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 30, 2025 · Pharmacy Service

  • Potential for harm · D August 29, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 30, 2025 · Nutrition and Dietary

  • Potential for harm · D August 29, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 29, 2025

    Provide and implement an infection prevention and control program.

    Corrected August 30, 2025 · Infection Control

  • Potential for harm · E August 29, 2025

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected August 30, 2025 · Environmental

  • Potential for harm · D June 26, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 27, 2025 · Quality of Life and Care

  • Potential for harm · D June 21, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 22, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 21, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 18, 2024 · Quality of Life and Care

  • Potential for harm · D July 25, 2024 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected July 26, 2024 · Quality of Life and Care

  • Immediate jeopardy · J June 27, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 15, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J June 27, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 15, 2024 · Quality of Life and Care

  • Potential for harm · D June 27, 2024

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected June 28, 2024 · Resident Rights

  • Potential for harm · D June 27, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 28, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 27, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected June 28, 2024 · Quality of Life and Care

  • Potential for harm · D June 27, 2024 · found via complaint

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected June 28, 2024 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
August 29, 2025Fine$8,457
June 27, 2024Fine$14,697

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676125 · certified since February 1, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.