Windflower Health Center
5500 Sw 9th Ave · Amarillo, TX · 79106 · 8063527244
120 certified beds Non profit - Corporation Chain: Lifespace Communities
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 2 · $4,922 |
Inspection citations (27 in the current record)
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Potential for harm · D April 11, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D April 11, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · E April 11, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 23, 2025 · Pharmacy Service
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Potential for harm · E April 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 23, 2025 · Pharmacy Service
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Potential for harm · F April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2025 · Nutrition and Dietary
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Potential for harm · E April 11, 2025
Provide and implement an infection prevention and control program.
Corrected May 23, 2025 · Infection Control
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Potential for harm · D April 2, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 8, 2025 · Nursing and Physician Services
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Potential for harm · E April 2, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 8, 2025 · Pharmacy Service
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Potential for harm · E April 2, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 8, 2025 · Pharmacy Service
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Potential for harm · D July 16, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 15, 2024 · Resident Rights
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Potential for harm · D February 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 20, 2024 · Resident Rights
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Potential for harm · D February 29, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 29, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 29, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 20, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D February 29, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 29, 2024 · Quality of Life and Care
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Potential for harm · D February 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 1, 2024 · Pharmacy Service
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Potential for harm · D February 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 20, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 15, 2023 · Pharmacy Service
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Potential for harm · F August 21, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 15, 2023 · Nutrition and Dietary
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Potential for harm · D December 7, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected January 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 7, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 7, 2022
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected January 16, 2023 · Quality of Life and Care
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Potential for harm · D December 7, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 16, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 7, 2023 | Fine | $1,748 |
| July 17, 2023 | Fine | $3,174 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675904 · certified since February 21, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.