Windemere at Westover Hills
11106 Christus Hills · San Antonio, TX · 78251 · 2106726190
112 certified beds For profit - Corporation Chain: Cantex Continuing Care
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.03 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 1 · $8,281 |
Inspection citations (22 in the current record)
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Potential for harm · D December 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 26, 2025 · Pharmacy Service
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Potential for harm · E December 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 26, 2025 · Pharmacy Service
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Potential for harm · D December 19, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J April 16, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 17, 2025 · Resident Rights
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Immediate jeopardy · J April 16, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D September 13, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2024
Ensure each resident receives an accurate assessment.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2024
Ensure a qualified health professional conducts resident assessments.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 13, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 28, 2024 · Pharmacy Service
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Potential for harm · E September 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 28, 2024 · Nutrition and Dietary
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Potential for harm · D September 13, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected October 28, 2024 · Resident Rights
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Potential for harm · D September 13, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 23, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 4, 2024 · Pharmacy Service
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Potential for harm · D August 18, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 18, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 7, 2023 · Quality of Life and Care
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Potential for harm · E August 18, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 7, 2023 · Pharmacy Service
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Potential for harm · E August 18, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected September 7, 2023 · Pharmacy Service
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Potential for harm · F August 18, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 7, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 16, 2025 | Fine | $8,281 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676402 · certified since June 1, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.