Windcrest Health and Rehab Inc
2455 Lowell Road · Springdale, AR · 72764 · 4797569000
70 certified beds For profit - Corporation Chain: Anthony & Bryan Adams
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
RN staffing in the bottom 10% nationally
0.19 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.95 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.19 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D October 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 30, 2024 · Resident Rights
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Potential for harm · E October 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 30, 2024 · Resident Rights
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Potential for harm · D October 31, 2024
Ensure each resident receives an accurate assessment.
Corrected November 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 30, 2024 · Quality of Life and Care
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Potential for harm · E October 31, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 30, 2024 · Pharmacy Service
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Potential for harm · E October 31, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 30, 2024 · Nutrition and Dietary
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Potential for harm · E October 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 30, 2024 · Nutrition and Dietary
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Potential for harm · E November 3, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 3, 2023 · Quality of Life and Care
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Potential for harm · E November 3, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 2, 2023 · Environmental
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Potential for harm · E July 29, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 26, 2022 · Resident Rights
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Potential for harm · E July 29, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · E July 29, 2022
Ensure each resident receives an accurate assessment.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · E July 29, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · E July 29, 2022
Plan the resident's discharge to meet the resident's goals and needs.
Corrected August 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 26, 2022 · Quality of Life and Care
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Potential for harm · E July 29, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 26, 2022 · Quality of Life and Care
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Potential for harm · E July 29, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 26, 2022 · Pharmacy Service
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Potential for harm · E July 29, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 26, 2022 · Pharmacy Service
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Potential for harm · D July 29, 2022
Provide or obtain dental services for each resident.
Corrected August 26, 2022 · Quality of Life and Care
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Potential for harm · E July 29, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 26, 2022 · Nutrition and Dietary
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Potential for harm · F July 29, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 26, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045367 · certified since June 15, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.