Willows Post Acute
320 North Crawford Street · Willows, CA · 95988 · 5309342834
79 certified beds For profit - Corporation Chain: Genesis Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 3.55 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D February 20, 2026 · found via complaint
Honor the resident's right to manage his or her financial affairs.
Corrected March 3, 2026 · Resident Rights
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Potential for harm · E August 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 10, 2025 · Resident Rights
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Potential for harm · D July 30, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 31, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 28, 2024 · Resident Rights
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Potential for harm · E April 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 28, 2024 · Pharmacy Service
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Potential for harm · E April 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 28, 2024 · Pharmacy Service
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Potential for harm · E April 4, 2024
Provide or obtain dental services for each resident.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 28, 2024 · Nutrition and Dietary
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Potential for harm · E April 4, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 28, 2024 · Nutrition and Dietary
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Potential for harm · F April 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 28, 2024 · Nutrition and Dietary
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Potential for harm · E April 4, 2024
Provide and implement an infection prevention and control program.
Corrected April 28, 2024 · Infection Control
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Potential for harm · D April 7, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 26, 2022 · Nutrition and Dietary
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Potential for harm · D April 7, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 26, 2022 · Nutrition and Dietary
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Potential for harm · E April 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 26, 2022 · Nutrition and Dietary
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Potential for harm · D April 7, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 26, 2022 · Administration
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555151 · certified since October 1, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.