Willowbrooke Court Skilled Care Center Fairhaven
7200 Third Avenue · Sykesville, MD · 21784 · 4107958800
79 certified beds Non profit - Corporation Chain: Acts Retirement-Life Communities Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.51 | 0.55–0.75 |
| Weekend hours / resident-day | 4.04 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Potential for harm · D July 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 18, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 18, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 25, 2025 · Resident Rights
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Potential for harm · D July 18, 2025
Ensure each resident receives an accurate assessment.
Corrected September 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 18, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D July 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D July 18, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 25, 2025 · Pharmacy Service
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Potential for harm · F July 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 25, 2025 · Nutrition and Dietary
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Potential for harm · D July 18, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · F July 18, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 25, 2025 · Nutrition and Dietary
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Actual harm · G June 2, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 1, 2022 · Quality of Life and Care
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Potential for harm · D June 2, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 1, 2022 · Resident Rights
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Potential for harm · E June 2, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected July 27, 2022 · Resident Rights
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Potential for harm · D June 2, 2022
Respond appropriately to all alleged violations.
Corrected July 1, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 2, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 27, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 2, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 1, 2022 · Quality of Life and Care
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Potential for harm · F June 2, 2022
Provide and implement an infection prevention and control program.
Corrected July 1, 2022 · Infection Control
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Potential for harm · D November 15, 2018
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 21, 2018 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 15, 2018
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 21, 2018 · Resident Rights
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Potential for harm · D November 15, 2018
Ensure each resident receives an accurate assessment.
Corrected December 21, 2018 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 21, 2018 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 21, 2018 · Quality of Life and Care
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Potential for harm · D November 15, 2018
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 21, 2018 · Quality of Life and Care
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Potential for harm · D November 15, 2018
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 21, 2018 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215130 · certified since January 5, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.