Willowbrooke Court at Country House
4830 Kennett Pike · Wilmington, DE · 19807 · 3026545101
14 certified beds Non profit - Corporation Chain: Acts Retirement-Life Communities Part of a CCRC
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.60 | 0.55–0.75 |
| Weekend hours / resident-day | 4.44 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (6 in the current record)
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Potential for harm · D February 26, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 24, 2025 · Resident Rights
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Potential for harm · D February 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 24, 2025 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected March 18, 2024 · Nursing and Physician Services
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Potential for harm · F February 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 18, 2024 · Nutrition and Dietary
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Potential for harm · E February 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2022
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected June 24, 2022 · Freedom from Abuse, Neglect, and Exploitation
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085003 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.