Willow Wood at Woldenberg Village

3701 Behrman Place · New Orleans, LA · 70114 · 5043675640

120 certified beds Non profit - Other Part of a CCRC

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

RN staffing in the bottom 10% nationally

0.17 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 60
Serious harm & abuse 20% 84
Staffing 20% 64
Federal penalties 15% 67
Trend 10% 74
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.673.48 min · 4.1 strong
RN hours / resident-day0.170.55–0.75
Weekend hours / resident-day3.90≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)1 · $40,248

Inspection citations (18 in the current record)

  • Potential for harm · D July 2, 2025

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected July 23, 2025 · Resident Rights

  • Potential for harm · D July 2, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected July 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 2, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · E July 2, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · D July 2, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · E July 2, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · D July 2, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 23, 2025 · Nutrition and Dietary

  • Potential for harm · D May 6, 2025 · found via complaint

    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

    Corrected June 20, 2025 · Resident Rights

  • Potential for harm · D May 6, 2025 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected June 20, 2025 · Resident Rights

  • No harm found · B May 6, 2025 · found via complaint

    Post nurse staffing information every day.

    Corrected June 20, 2025 · Nursing and Physician Services

  • Potential for harm · E July 10, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 24, 2024 · Pharmacy Service

  • Potential for harm · E July 10, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 24, 2024 · Nutrition and Dietary

  • Potential for harm · E January 18, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 3, 2024 · Pharmacy Service

  • Actual harm · G November 21, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 20, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 24, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected October 8, 2023 · Resident Rights

  • Potential for harm · E August 24, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 8, 2023 · Nutrition and Dietary

  • Potential for harm · D August 24, 2023

    Provide and implement an infection prevention and control program.

    Corrected October 8, 2023 · Infection Control

  • Potential for harm · E July 27, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 10, 2023 · Freedom from Abuse, Neglect, and Exploitation

Federal penalties

DateTypeAmount / length
November 21, 2023Fine$40,248

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195156 · certified since January 28, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.