Willow Terrace
One Penn Boulevard · Philadelphia, PA · 19144 · 2159518500
174 certified beds For profit - Corporation Chain: Jonathan Bleier Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.30 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 1 · $9,113 |
Inspection citations (61 in the current record)
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Potential for harm · D April 30, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 19, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 30, 2025 · Resident Rights
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Potential for harm · D December 11, 2025 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 30, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected December 30, 2025 · Administration
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Potential for harm · D November 20, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected December 22, 2025 · Quality of Life and Care
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Immediate jeopardy · J August 7, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 1, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected August 25, 2025 · Administration
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Potential for harm · D January 31, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 22, 2025 · Resident Rights
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Potential for harm · E January 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 22, 2025 · Resident Rights
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Potential for harm · D January 31, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 22, 2025 · Resident Rights
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Potential for harm · D January 31, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 31, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected March 22, 2025 · Nursing and Physician Services
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Potential for harm · D January 31, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 22, 2025 · Nursing and Physician Services
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Potential for harm · D January 31, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected March 22, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 7, 2025 | Fine | $9,113 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396129 · certified since August 13, 2010. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.