Willow Ridge of Mennonite Home Communities of Ohio

101 Willow Ridge Drive · Bluffton, OH · 45817 · 4193581015

20 certified beds Non profit - Church related Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 94
Staffing 20% 88
Federal penalties 15% 100
Trend 10% 77
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.893.48 min · 4.1 strong
RN hours / resident-day0.730.55–0.75
Weekend hours / resident-day4.47≈ weekday level
Nursing turnover / year31%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D July 11, 2024

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected July 27, 2024 · Resident Rights

  • Potential for harm · D July 11, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 27, 2024 · Resident Rights

  • Potential for harm · D July 11, 2024

    Respond appropriately to all alleged violations.

    Corrected July 27, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 11, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 27, 2024 · Quality of Life and Care

  • Potential for harm · D July 11, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected July 27, 2024 · Pharmacy Service

  • Potential for harm · D July 11, 2024

    Provide and implement an infection prevention and control program.

    Corrected July 27, 2024 · Infection Control

  • Actual harm · G January 25, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 16, 2022 · Quality of Life and Care

  • Potential for harm · D January 25, 2022

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected February 16, 2022 · Resident Rights

  • Potential for harm · D January 25, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 16, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 16, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2022

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected February 16, 2022 · Quality of Life and Care

  • Potential for harm · E January 25, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 16, 2022 · Nutrition and Dietary

  • Potential for harm · F January 25, 2022

    Provide and implement an infection prevention and control program.

    Corrected February 16, 2022 · Infection Control

  • Potential for harm · E May 2, 2019

    Honor the resident's right to manage his or her financial affairs.

    Corrected June 20, 2019 · Resident Rights

  • Potential for harm · D May 2, 2019

    Ensure each resident receives an accurate assessment.

    Corrected June 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2019

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2019

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected June 20, 2019 · Quality of Life and Care

  • Potential for harm · D May 2, 2019

    Provide enough food/fluids to maintain a resident's health.

    Corrected June 20, 2019 · Quality of Life and Care

  • Potential for harm · D May 2, 2019

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 20, 2019 · Pharmacy Service

  • Potential for harm · E May 2, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 20, 2019 · Nutrition and Dietary

  • Potential for harm · D May 2, 2019

    Implement a program that monitors antibiotic use.

    Corrected June 20, 2019 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366402 · certified since March 1, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.