Willow Ridge Center
215 Richardson Way · Maynardville, TN · 37807 · 8659925816
77 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 2.54 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · E June 1, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 14, 2023 · Resident Rights
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Potential for harm · D June 1, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 21, 2023 · Quality of Life and Care
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Potential for harm · D June 1, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 21, 2023 · Quality of Life and Care
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Potential for harm · F June 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2023 · Nutrition and Dietary
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Potential for harm · D December 7, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 7, 2021 · Resident Assessment and Care Planning
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Potential for harm · D December 7, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 1, 2022 · Quality of Life and Care
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Potential for harm · D December 7, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 7, 2021 · Environmental
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Actual harm · G May 21, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 26, 2019 · Resident Assessment and Care Planning
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Actual harm · G May 21, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 26, 2019 · Quality of Life and Care
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Potential for harm · D May 21, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 26, 2019 · Quality of Life and Care
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Potential for harm · D May 21, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 26, 2019 · Quality of Life and Care
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Potential for harm · E May 21, 2019
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 26, 2019 · Nursing and Physician Services
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Potential for harm · D May 21, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected June 26, 2019 · Pharmacy Service
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Potential for harm · F May 21, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 26, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445284 · certified since March 27, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.