Willow Brook Rehabilitation and Healthcare Center
120 Trexler Avenue · Kutztown, PA · 19530 · 6106836220
140 certified beds For profit - Limited Liability company Chain: Prestige Healthcare Administrative Services
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 1 · $12,740 |
Inspection citations (6 in the current record)
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Immediate jeopardy · J March 27, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 6, 2026 · Quality of Life and Care
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Potential for harm · D March 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 5, 2026 · Quality of Life and Care
-
Potential for harm · F March 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 5, 2026 · Pharmacy Service
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Potential for harm · D March 27, 2026
Provide and implement an infection prevention and control program.
Corrected May 5, 2026 · Infection Control
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Potential for harm · F March 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 16, 2024 · Nutrition and Dietary
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No harm found · C March 15, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 16, 2024 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 27, 2026 | Fine | $12,740 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395680 · certified since November 7, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.