Willow Brook Christian Home
55 Lazelle Rd · Columbus, OH · 43235 · 6148853300
50 certified beds Non profit - Church related
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D December 23, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 23, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · D November 7, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · D November 7, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 7, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · E November 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 20, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 20, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Provide and implement an infection prevention and control program.
Corrected December 20, 2024 · Infection Control
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Potential for harm · D November 7, 2024
Implement a program that monitors antibiotic use.
Corrected December 20, 2024 · Infection Control
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Potential for harm · D February 28, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 7, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 28, 2022
Ensure each resident receives an accurate assessment.
Corrected April 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · E February 28, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 7, 2022 · Quality of Life and Care
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Potential for harm · D February 28, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2022 · Pharmacy Service
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Potential for harm · F February 28, 2022
Provide and implement an infection prevention and control program.
Corrected April 7, 2022 · Infection Control
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Potential for harm · E September 5, 2019
Assure the security of all personal funds of residents deposited with the facility.
Corrected September 24, 2019 · Resident Rights
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Potential for harm · D September 5, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 24, 2019 · Resident Assessment and Care Planning
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Potential for harm · D September 5, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 24, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 5, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 24, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365988 · certified since January 16, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.