Whitney Rehabilitation Care Center
2798 Whitney Avenue · Hamden, CT · 06518 · 2032886230
150 certified beds For profit - Individual Chain: The Mayer Family
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
-
Potential for harm · D September 19, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 31, 2024 · Resident Rights
-
Potential for harm · D September 19, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 31, 2024 · Resident Rights
-
Potential for harm · D September 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 31, 2024 · Quality of Life and Care
-
Potential for harm · E September 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 31, 2024 · Quality of Life and Care
-
Potential for harm · D September 19, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 31, 2024 · Quality of Life and Care
-
Potential for harm · D September 19, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 31, 2024 · Quality of Life and Care
-
Potential for harm · F September 19, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 31, 2024 · Nutrition and Dietary
-
Potential for harm · F September 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 31, 2024 · Nutrition and Dietary
-
Potential for harm · F September 19, 2024
Provide and implement an infection prevention and control program.
Corrected October 31, 2024 · Infection Control
-
Potential for harm · D September 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 19, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected October 31, 2024 · Quality of Life and Care
-
No harm found · B September 19, 2024
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected October 31, 2024 · Resident Rights
-
No harm found · B September 19, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected October 31, 2024 · Resident Rights
-
No harm found · B September 19, 2024
Ensure each resident receives an accurate assessment.
Corrected October 31, 2024 · Resident Assessment and Care Planning
-
No harm found · C September 19, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 31, 2024 · Nutrition and Dietary
-
No harm found · B September 19, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 31, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 21, 2024 · Quality of Life and Care
-
Potential for harm · D November 22, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 3, 2024 · Quality of Life and Care
-
Potential for harm · D August 21, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 8, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D August 21, 2023 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected September 8, 2023 · Quality of Life and Care
-
Potential for harm · D April 21, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 2, 2022 · Quality of Life and Care
-
Potential for harm · D April 21, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 2, 2022 · Infection Control
-
No harm found · B April 21, 2022
Ensure each resident receives an accurate assessment.
Corrected June 2, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D September 12, 2019
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 23, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075246 · certified since December 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.